Field Service

Svanehøj Group’s Global Service department offers a wide range of field services, from technical repairs to on-site training of your crew. Our highly-educated engineers can be on-site to assist you within 24 hours and are always ready to service you when your ship docks. As the designer and manufacturer of SVANEHØJ pumps and Hamworthy pumps, we are the most reliable expert when it comes to repairs, maintenance, parts replacements, and overall performance enhancements.

Benefit from our expertise in repairs, maintenance and performance enhancement

Troubleshooting

In the case of outages or failures we offer fast and effective diagnostics and analyses. Our experts analyse all of your pump equipment to identify the cause of the incident.

Immediate repair

Fully-equipped with the necessary tools and parts, our engineers can provide immediate repairs of your gas or fuel pump when on site. We continually invest in educating our engineers, who are trained to offer advanced maintenance and repairs, no matter how complex the issue.

Monitoring

In the case of unexpected outages we offer on-site or remote monitoring of your deepwell pump installation as a way to effectively and precisely identify the cause of the issue.

On-site training

As a benefit to having our engineers on board we offer on-site training of your crew in the operation and general maintenance of your deepwell cargo pumps. This will make sure that your installations perform efficiently and reduce potential maintenance costs in your day-to-day operations.

Assessment

In addition to equipment inspection, diagnosis, and repair you get a thorough assessment of the installation, including recommendations for future maintenance and potential adjustments that can be made to enhance performance and minimise failures and downtime. The assessment incudes:

  • A thorough description of the source of the problem
  • Recommendations for future maintenance and operation to minimise failures
  • Suggestions for spare part replacements
  • Suggestions for material upgrades

Please do not hesitate to contact us to learn more about our field services or for immediate assistance. We are there for you whenever, wherever. After all: we are better together.

Do you want to know more?
Give us a call on +45 9637 2200

If you want to know more about how we can help you move forward, please don’t hesitate to ask. We look forward to welcoming you on board.

 

Contact us